ShareBuilder from ING DIRECT Reviews
Average Rating (32 ratings total)

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they would be okay if. . .

  7 out of 11 found this helpful
by aba (1)
i am currently with sharebuilder. to this point i have been really happy with them because they make everything pretty easy, especially since i have an account with ing. however, currently i am living in abroad on a student visa. it is only a temporary situation and the other day i called sharebuilder from another country and inadvertently let them know where i was temporarily residing. as a result, they immediately froze my account because they are only certified to deal with the trades of those residing in the usa. it didn't make any difference that i am only here briefly and that i am an american citizen who still pays american bills and holds several different american bank accounts. there was no getting around it. they said i can switch to a different broker that allows overseas trades but they didn't provide any names and it will probably cost me. additionally, i think it will take at least 6 weeks for all the paperwork to go through. a lot can happen to my frozen trades in 6 weeks! to this point i have been fine with sharebuilder, but i am really inconvenienced now. a word to the wise - if you are a student living overseas for a semester, don't mention it to your broker!
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