Opening an account and placing actual trades do take about 8 business days. i have account for about 3 so weeks now, with the free 100 trades, which if you are new to trading like me, is very vital to your survival, especially if you have a 2000 minimum account like me..Customer service is pretty good from my experience but do realize that this is my first broker so i might have a bias. i called about 5 times and all my questions were answered pretty quick(i was put on hold only 1 time)at market closing. Order execution is fast, but you should i only have 4000 to play around with so the amount of shares would be small and probably increase execution time.So far the lack of this company is the charting. you have to refresh the charts your self most of the time and other optional charts are not available real time.Don't be mistaken though, they do have real time quotes and real time charts but only basic. they Company rises in rank because they are what they say they are, a discount broker, personally to me they a beginner friendly.
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