I've been using them for years now and to make a long story short:
Great pricing, cheapest commissions around, access to all markets and excellent system.
Horrible (and I mean, horrible to suckingly bad) customer service. I hardly have to contact them for anything but when I do, it's like a visit to the dentist.
In my view, the pros outweight the cons, that's why I still use them. If you are a beginner with questions, don't even bother to try them, they can literally hung up the phone on you.
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