Charles Schwab Reviews
Average Rating (15 ratings total)

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STAY AWAY FROM SCHWAB!!!

  2 out of 10 found this helpful
by nyc222 (1)
I've had the WORST EXPERIENCE WITH SCHWAB.

First, they falsified my info I'd given to the guy who opened my acct. They did not return my calls. They also messed up funds wired out AND, WORST OF ALL, their client advocacy managers REFUSED to answer questions about concerns I had regarding their system. I sent numerous requests on their website which went unacknowledged or when they were acknowledged were not answered. The system and the people are SUBSTANDARD and a MESS. Inquiries are not archived, and when they do answer they do not address the problem or question AND DO NOT SHOW THE original question(s) in the string. So after twenty nine replies and email exchanges, I have not received answers to my questions. Am in touch with the A.G.O.'s office, and all other regulatory agencies. The employees I talked to are totally incompetent, especially those who call themselves managers. They are unbelievably incompetent.
STAY AWAY AND SAVE YOUR TIME AND NERVES.
I am sure Mr. Schwab does not know about much of this for they REFUSE TO FORWARD TO HIM THE PROBLEMS. So now, he will have to find out from the outside about what's going on inside his company.
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