I have been using TD Ameritrade for more that 2 years, not anymore. I am an active trader, and everything was perfect until I experienced a problem with Command Center 2.0, they had technical problem, and because of that I lost significant amount of money. After I called them they gave me 10 free trades which is nothing compare to my loss. So, many hours on phone I wasted by trying ti get my money back, NOOOO. I called different brokers and explained situation, they were surprised, how it is so unprofessional, especially when I had a talk with main supervisor, it was terrific. So unprofessional person who manages people, she does not know how to do business. The company already lost more because my negative advertisement about company, and my inactivity. If TD is going to continue this kind of behavior they are going to be nothing, even with a good platform from Thinkorswim. There are a lot of brokers around, even much- much cheaper and better tools. My recommendation is do not deal with TD Ameritrade if you want to trade safely.
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